How we use your information
This privacy notice provides information about the ways in Brava Virtual collects, stores, shares or keeps personal information provided by our customers.
Using our website:
Our website www.bravavirtual.ie has online cookies with effect from February 2018. The purpose of the cookies is solely to assist us in improving your website experience to ensure we provide relevant information in an easily accessible format. Please see below for our Cookie Policy.
Online Forms:
When a customer uses our “Book A Consultation” function, a session cookie is created. This creates a unique identifier, ensuring that your details can only be attached to your application, guarding against fraudulent activity. The session cookies have a short lifespan and ‘time-out’ after a short period of time. The cookies are not logged by the Brava Virtual and we do not retain a record. The information supplied by you to us is treated as confidential data and is never supplied to a third party.
Emailing us:
Please be aware that it is the sender’s responsibility to ensure that the content of their emails is within the bounds of the law. Unsolicited material of a criminal nature will be reported to the relevant authorities and blocked.
Data Collection:
When you sign up for our products or services, we collect your name and email address. We may also collect your address and phone number, if required. We collect this data so that we can support you in the use of our products or services, or provide you with information that may be relevant for you or your business. This information will only be used for the purpose for which is was intended.
Third Party Service Providers:
We engage the services of third party service providers in order to run certain aspects of our business. These third party service providers current include Calendly (appointment booking), ThriveCart (checkout), Stripe (online payments) and ActiveCampaign (email marketing). We reserve the right to add to or change our third party services providers without notification. This privacy policy will be updated accordingly.
Online Consent :
As a website user you have the right from 25th of May 2018 to request your personal information, delete your personal information and to unsubscribe from any future email marketing campaigns. Please send your personal data request to the Data Protection officer via info@bravavirtual.ie specifying the details of your request.
Disclosure:
As far as possible, we will not disclose personal data without consent. We will not disclose your personal data to third parties except in instances where an individual has consented to the disclosure, or we are obliged by law to disclose the data. Third parties to whom we may disclose information include organisations such as An Garda Síochána.
Cookie Policy
What is a cookie:
A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website “remember” your actions or preferences over a length of time.
How are they used on this site:
This site uses 2 different types of cookie,
o Session Cookies
o Persistent Cookies
Session Cookies are temporary cookies that are not stored on your computer or mobile device. They are used as part of the registration process for financial security purposes. A session cookie is also used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 60 minutes of inactivity.
Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This site only places cookies that are specific to this site.
Brava Virtual uses Google Analytics to assist us in enhancing our website to ensure we provide relevant information in a easily accessible format.
Google Analytics Cookies used on this site
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Cookie Name
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Expiration Time
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Description
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_ga
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12 months from last visit
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Used to distinguish visitors to site
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_gat
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10 minutes
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Used to throttle request rate
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| _utmt |
10 minutes
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Used to throttle request rate |
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_ _utma
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12 months from last visit
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Used to distinguish visitors and pages visited. Records a unique ID, the date and time of first visit, time of current visit nd total number of visits made
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_ _utmb
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30 minutes from last visit
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Used to determine new sessions or visits. Stores the number of page views in current visit and start time of visit
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_ _ utmc
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Session cookie
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Used to note that the visit has ended when browser is closed
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_ _utmz
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6 months
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Records the site you may have linked to our page from. Only records data if you clicked on a link to our site from a different website
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Managing Cookies:
Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers’ instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“third party cookies”), or those from specific websites.
Changes to our Privacy Policy:
This is a live document, under regular review. This policy was last updated in May 2022.
